1. Introduction

SPEEDY ELECTRIC respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect customer information when you visit our website, request electrical services, schedule appointments, or communicate with our office by phone, email, or text message.

By using our website or providing personal information to SPEEDY ELECTRIC, you acknowledge the practices described in this Privacy Policy.
 

2. Information We Collect

SPEEDY ELECTRIC may collect the following information when you contact us or request our services:

• Name and contact information

• Phone number and email address

• Residential or commercial service address

• Appointment and scheduling information

• Electrical service requests and project details

• Estimates, invoices, and payment-related information

• Communications with our office, including text messages

• SMS messaging preferences and consent records

We may also collect basic website usage information through cookies and website analytics tools.
 

3. How We Use Your Information

SPEEDY ELECTRIC uses customer information to:

• Respond to inquiries and service requests

• Schedule and confirm electrical service appointments

• Provide estimates and invoices

• Communicate appointment changes and electrician arrival updates

• Coordinate electrical services, permits, and inspections

• Process payments and maintain business records

• Provide customer support and follow-up communications

• Maintain and improve our website and services

• Comply with applicable legal and regulatory requirements

We use SMS messaging only for service-related and transactional communications, not promotional or marketing text messages.
 

4. SMS Messaging and Consent

SPEEDY ELECTRIC may send service-related text messages to customers who have provided their consent.

These messages may include appointment confirmations, scheduling updates, electrician arrival notifications, estimates, service reminders, and responses to customer inquiries.

Message frequency varies based on service needs. Message and data rates may apply.

Customers may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact our office at 239-267-2817.

Consent to receive SMS messages is not a condition of purchasing goods or services.

For additional information, please review our SMS Terms & Conditions.
 

5. SMS Privacy and Information Sharing

SPEEDY ELECTRIC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent will not be shared with third parties for their own marketing purposes.

We may use authorized service providers, including our customer management and messaging platforms, to process information solely for the purpose of providing and managing our business communications.

These service providers are permitted to use customer information only as necessary to perform services on our behalf, subject to applicable contractual and legal obligations.
 

6. Sharing of Personal Information

SPEEDY ELECTRIC does not sell customer personal information.

We may share information with trusted service providers when reasonably necessary to operate our business, including:

• Scheduling and customer management systems

• Payment processing providers

• Website hosting and technology providers

• SMS and email communication providers

• Permitting and inspection authorities when required for electrical services

We may also disclose information when required by law or to protect our legal rights.
 

7. Data Security

SPEEDY ELECTRIC takes reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Although we strive to protect customer information, no electronic storage or transmission system can be guaranteed to be completely secure.
 

8. Data Retention

We retain personal information only as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal requirements.
 

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the user experience.

Visitors may adjust their browser settings to manage or disable cookies. Certain website features may not function as intended when cookies are disabled.
 

10. Your Privacy Choices

Customers may contact SPEEDY ELECTRIC to request updates or corrections to their personal information or inquire about information maintained in our business records.

Customers may also withdraw consent to SMS communications at any time by replying STOP.

Requests regarding personal information may be subject to applicable legal and recordkeeping requirements.
 

11. Third-Party Websites

Our website may contain links to third-party websites or services. SPEEDY ELECTRIC is not responsible for the privacy practices or content of websites operated by third parties.

We encourage visitors to review the privacy policies of any third-party websites they access.
 

12. Changes to This Privacy Policy

SPEEDY ELECTRIC reserves the right to update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable requirements.

Updates will be published on this page with a revised effective date.
 

13. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

SPEEDY ELECTRIC

Phone: 239-267-2817

Website: www.myspeedyelectric.com